Dear Valued Customers,

We regret to inform you that, after 49 years of dedicated service, we have made the difficult decision to close our sharpening and repairs department.

As a result of this closure, all existing sharpening and repair requests will be returned to you in their current condition, without any sharpening or repairs performed.

However, we are committed to providing ongoing support for our products. To ensure this, we are collaborating with a select group of service agents located throughout the country who will handle warranty-related matters for our products. If you believe your product may be covered under warranty, please reach out to us as we may fix it over the phone alternatively contact one of our authorized service agent below.

We understand the importance of maintaining your equipment. If you require assistance in finding alternative service providers for your sharpening and repair needs, please do not hesitate to contact us. We will gladly assist you in locating reputable service providers in your area.

Rest assured, we remain fully committed to supporting all the products we sell, and we will continue to provide the exceptional quality and service that you have come to expect from us.

Once again, we extend our heartfelt gratitude for your unwavering support of our service department over the past 49 years. Your trust and loyalty have been the driving force behind our commitment to excellence, and we look forward to serving you in other capacities in the future.

Thank you for being a valued part of our journey.

Sincerely,

Margaret Pajic
Business Manager